Thursday, June 26, 2008

2nd Contact Ace Photo Digital

So I sent them another email, all below with comments in brackets, I was angry and made a few mistakes, which I try to explain in ()

EMAIL from them

UPS should have a power of attorney form for you to fill out and sign and notarize. You should not have to pay to have a separate form drawn up. UPS only grants UPS the ability to clear this order through customs on your behalf.

UPS is not "scamming" you, they are trying to have the customs charges paid so that the package can be delivered.

Customs charges are assessed by your local government and Ace Photo Digital is not able to know the charges in advance and we do not collect payment for these charges.

It is urgent that this matter be resolved on your end, or the package will be returned or abandoned. If the package is returned, you will still be responsible for all charges related to the shipment of this order.

Thank you,

SL
Ace Photo Digital

EMAIL from ME

Please read this and try and understand my position.
 
I have been in turkey 3 years and as yet haven't met a single turkish person who is not trying to rip me off by some means or other.
 
 Regarding the power of attourney, I point blank refuse to give UPS this at all, it would mean I am liable for any charges they wish to add or create.
 
 The overall cost of the UPS customs clearance can be broken down by this:
 
 1. Cost of translation for PoA between 40-80 Turkish lire
 2. PoA cost 100-150 Turksh lire (NOTARY COST I MEANT TO PUT)
 3. Quoted customs clearance plus any charges 350-400 Turkish lire
 
Now, in all honesty can you call this fair for an item that costs $279 and weighs 1.2 LBS? (MY MISTAKE it is 1.8 LB)
 
I will be contacting my visa card company to see if I can claim any money back on the shipping costs because as I see it someone somewhere is trying to scam me, I cannot at all see a how a item that costs $279 would cost me so much, tax is tax and I am more than willing to pay a fair and honest price but I refuse to be scammed like this.
 
Thank you.
EF