I had an email last week I should have published on the blog, but here it is.
Customer Service (custservice@acephotodigital.com)
Sent: 08 July 2008 18:16:21
Reply-to: Customer Service (custservice@acephotodigital.com)
To: ef@hotmail.com
Hi, Unfortunately United Parcel Service would not budge with the shipping costs. We have argued with them for a week regarding this. To return this package they were charging us with Custom and Duty charges which you we required to pay as well as $200.00 for shipping, this is more then the package was worth. They abandoned the package because you did not want it and we would not pay that amount to have it returned. I believe they are still holding it at their location until they decide what should be done. This package will not be coming back to us. If you still want to receive it, you can contact them however there is nothing more that can be done on our end that will help with this package. We apologize for any inconvenience this may have caused.
Thank you,Nikki/ Acephotodigital
