Molly Ellis from United Parcel Service called today. She was very apologetic for all my woes and wanted to know why I was asked to a letter of attorney by UPS Istanbul. I told her I was informed by them that any package over 100 Euro's needed a notarised letter of attourney. I also said I was still confused by the fact that UPS Istanbul still couldn't provide me with a breakdown of the customs costs.
She was thankful for the extra information and said that I would get a phone call from someone from UPS on Monday (probably a senior manager at UPS Istanbul) and also this problem was being investigated. Again I questioned why I had to pay effectively twice for an item.
EF
